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problme with editing pages – standard content and PageBuilder content

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This topic is: Not Resolved
[Not Resolved]
Posted in: Virtue Theme
November 16, 2016 at 11:00 pm

Hi Guys,

WordPress: 4.6.1
Virtue-Premium: 3.9.0
Chrome: 54.0.2840.98 (64-bit) on Mac

Today we updated the theme (not WordPress it was already at that version) to the latest version… “Virtue – PremiumVersion: 3.9.0”. BUT now we aren’t able to edit pages. We’ve not had trouble before this – the theme update may be coincidence but it’s all happened after the theme and and couple of plugin updates (we’re active on this site and regularly keep it up to date).

Pages using PageBulider: We can open the page in admin – but we can’t open any of the cells or add/duplicate a row…

Pages not using PageBulider: Again we can open the page – but when in, we can’t see any text in the page editor…

If we click around on the tabs like “test” etc, we can eventually get text to display – but any edits are not saved and the page is blank when it refreshes.

FYI: We also have the plugin “WPBakery Visual Composer” installed (only used to edit a couple of pages that are used as WooCommerce template pages by the plugin “DHVC Woocommerce Products Layouts”). Both of these have been installed for months and we’ve never had issues before.

Anyway, thanks in advance for your help – as you can imagine, we’ve come across this issue while trying to do a web update for the client, so we’ll all be appreciative of a quick fix – cheers!

Vanessa

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