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Kadence Form issue – not submitting and no message
- This topic has 7 replies, 6 voices, and was last updated 7 months, 1 week ago by
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I created a website using the Ascend theme. Website is acumanity.com.
There is a Contact Us section near the bottom of the home page.
I created the form last week leveraging a Kadence Form integrated with Mailchimp. I think I copied it from one of the Kadence demo forms and added a field or two.
When I created and modified it, it worked when I tested it out. I got error messages when required fields were not filled out. And when I entered all the information correctly and clicked the “Contact Us” button, I would get: the success message below the button with “Thanks for contacting us! We will get back to you shortly.”, an e-mail sent with the information entered, and a Mailchimp entry in their database. I have three entries in Mailchimp for the three times I tested it out successfully.
This morning, I tested it again, and after clicking the “Contact Us”, it did not work. I do not get any success message, no email sent, and no entry in Mailchimp.
I don’t remember changing anything to that form.
Any help to debug is greatly appreciated.
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