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Errors with Thrive Architect
- This topic has 5 replies, 3 voices, and was last updated 5 years, 8 months ago by
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Hello, my client has a website that is in Virtue Premium, and is using a page builder called Thrive Architect. While Thrive has worked well with Virtue for the last year, I am unable to save any changes on the website. We reached out to Thrive and below is their response. Is there something on your end that you can do to correct the issue?
The website in question is: *Login to see link
“As for your theme Virtue-Premium, my colleague advised that you should reach out to the theme developers and ask them for assistance with this as they know best how they designed their theme and what could be done for the code of the theme to not interfere with editors such as Thrive Architect. The “steps to replicate” will be useful for them and it refers to reach out to the theme developers and tell them:
•The issue you are facing (Architect doesn’t Save with this theme on)
•The issue appeared recently (worked for 1 year)
•Show them the screenshot of the error: (uploaded to you)
• Error is gone with a default WordPress Theme
The above should be enough information to get them started and look into why their theme is causing those errors and further advise.”
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