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Support Policy

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  • This topic has 13 replies, 13 voices, and was last updated 3 months ago by Anonymous 1265.
Anonymous 1265
July 30, 2013 at 9:51 pm

The Kadence team’s top priority is your success with our products. To that end, we do not provide general WordPress support here, or support for third-party plugins or code. You’ll need to ask for help with general WordPress questions here:

We are all tinkerers and geeks to our core, and love to see folks modify and tinker with Kadence products to fit their needs. Given unlimited time, we’d be jumping in and helping at every turn. The community forum here is full of folks that can help, but if it’s more than a few lines of code or a simple fix, our team is going to consistently refer you to third-party developers to get things done.

Finally, never post your site’s credentials or give credentials to other users here on the forums. Team members will not ask for those credentials here, and team members are clearly noted as “Support Team Members.”

  • This topic was modified 2 years, 8 months ago by Anonymous 167522. Reason: Clarify language
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